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Score Verification

If you took one of our examinations on computer, your scores are automatically sent to your State Board approximately 4 weeks after your exam date. Please check with your State Board before requesting a score verification.

What is included in a score verification?

For all National Certified Counselors (NCCs), verification of their certifications and scores is included in a score verification. If you are not an NCC, verification only of your scores is included.

How much does a score verification cost?

The cost for sending your scores to a third party is $20 per verification (not per exam). If you would like multiple examination scores to be sent to the same location, all examination scores can be verified for the same fee.

For National Certified Counselors (NCCs) ONLY:

If your NCC credential is expired, the cost for the score verification is $60 plus all past due fees.
If your NCC credential is not expired but you owe past due fees, then you must pay all past due fees plus the $20 score verification fee.
If your NCC is not expired and you do not owe any past due fees, the cost for requesting a score verification to be sent to a third party is $20 per verification.
Please check with the NBCC Recertification Department if you are uncertain of your status and payment balance.

How long does it take my score request to be sent to a third party?

It takes approximately 6 weeks from the date the fee is charged to your account or from the date your check clears. Once you send your score request, please check with your banking institution to find out the date you were charged the fee for scores. You may estimate the time your scores will be sent by counting approximately 6 weeks from that date. You will receive a post card in the mail after your scores are sent.

How can I request expedited scores?

PLEASE NOTE: IF YOU SAT FOR ONE OF OUR EXAMINATIONS WITHIN THE LAST 6-8 WEEKS, YOUR SCORES CANNOT BE EXPEDITED TO YOU OR A THIRD PARTY.

For an additional fee, your scores can be expedited in less than the normal 6 week processing time. Please send an email to examinations@nbcc.org if you would like to request information in regards to requesting an express score verification.

How do I request a score verification?

Please download and complete the Score Verification Request Form. If you cannot download the form, you may send a written request with the following information:

• Name
• Current Address and Phone Number
• NBCC ID or Social Security Number
• Name used when examination was taken (if different from above).
  Note: If your name has changed and you have not notified us of the change, please follow the instructions near the bottom of this page.
• Email Address
• Test Date (month/year)
• Examination Taken
• Examination Location (state)
• Address of where scores should be sent

NOTE: Please do not include a self-addressed stamped envelope with your request.

If your location is listed below and you tested for a state credential, NBCC cannot verify your scores. You will need to have your scores verified through the state agency where you tested. If you tested for National Certification, we can verify your scores.

District of Columbia
Maine
North Dakota
Puerto Rico
Utah
Virginia

How do I pay for a score verification?

You may pay by check written to NBCC, or you may pay by credit card. If you pay by credit card, please include your credit card number, expiration date, cardholder's name and signature, type of credit card, amount to be charged and statement giving us authorization to charge your card. We accept American Express, Visa or MasterCard.

What procedures do I follow if my state board does not receive my scores?

Before calling NBCC, call and speak to the contact person listed on our Web site for your particular state. The directory of state boards can be found at www.nbcc.org/directory. Please check with the NBCC Examination Department if there is not a contact name listed for your state.

PLEASE NOTE: IF YOU REQUESTED YOUR SCORES OR TOOK YOUR EXAMINATION OVER A YEAR AGO, YOU WILL HAVE TO REQUEST YOUR SCORES TO BE SENT AGAIN AND PAY THE APPROPRIATE FEES.

How do I send my score verification request?

What procedures do I follow if my name changes?

If your name changes and you want your score verification sent under your current name, please fax or mail one of the following with your request:

1. Social security card with your current name
2. Marriage certificate, or an official document showing your name change