Thank you for your interest in the National Board for Certified Counselors (NBCC). We welcome all questions and comments. The best way to reach us is via e-mail. We make every effort to respond promptly to all messages; please allow up to two business days for a response.
NBCC’s secure fax line is 336-547-0017.
Please note: NBCC does not accept faxed applications because we require an original signature.
For general inquiries and information requests:
For questions on NBCC certification or applications in process:
For recertification information for NCCs:
For continuing education approval for CE providers:
For exam content and administration:
For ethical issues:
For Web site changes:
Please send applications or payments to:
PO Box 77699
Greensboro, North Carolina 27417-7699
For all other information and correspondence:
3 Terrace Way
Greensboro, North Carolina 27403-3660
You can reach NBCC via telephone at 336-547-0607.
Our switchboard hours are 8:30 a.m.–5:00 p.m. Eastern time, Monday through Friday.
Please Note: The Certification and Assessment departments accept calls between 11:00 a.m. and 5:00 p.m. Eastern time.
NBCC does not provide examination or application results over the telephone.