Logging In When you first go to ProCounselor , click on “ Forgot Your Password? ” because an application has already been initiated for you. Make sure you request a password using the same email at which you received the invitation to apply. After you log in, click on “ My Open Applications ” (left sidebar). If you do not see that, you are accessing an incorrect record. National Board for Certified Counselors, Inc. and Affiliates 3 Terrace Way, Greensboro, NC 27403 Telephone: 336-547-0607 | Fax: 336-547-0558 Student NCC Application Instructions The following pointers will help you with the National Certified Counselor (NCC) certification application process. Be advised that your student application will stay active for two years.